Product Support/Application Support Jobs in Thiruvananthapuram - Gemini Software Solutions Pvt Ltd Technopark
Product Support/Application Support
Gemini Software Solutions Pvt Ltd Technopark
Expired
Posted: 23 May 17
Job Description
Job Title: Product Support/Application Support
Company: Gemini Software Solutions Pvt Ltd
Location: Technopark,Trivandrum
Brief description :
- Provide first level support (L1) for clients in shipping software application.
- Analyse issues reported by clients.
- Strive to maintain SLAs in resolving issues.
- Escalate unresolved issues to the development team.
- Co-ordinate with the development team for early closure of issues.
- Should be willing to work in round the clock shifts.
Preferred skills:
- Any Graduate
- Good email writing skills
- Willing to work in shifts
Job Particulars
Role others
Education Any Graduate
Who can apply Freshers
Hiring Process Written-test
Employment TypeFull Time
Job Id307051
Job Category Others
Locality Address
State Kerala
Country India
About Company
Technopark is the IT hub of the State of Kerala, and based in Trivandrum which can rightfully claim to be the knowledge capital of the region. Technopark provides world class, robust and failsafe physical, power and datacom infrastructure, offering a no compromise yet low cost enabling environment for IT industry that is leveraged by its occupant companies for a competitive advantage.
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