Product Support Engineer Jobs in Mumbai - SynRadar
Job Description
- This role is for support and development team of our flagship Cyber Security product - SynVM
- Provide First Level of Support to Enterprise Customers
- Understand and Respond to Client Queries/Service Request
- Report Application Bugs to the Development Team and Follow-up
- Install Solutions on the client premises/Cloud environment
- Follow Product Deployment Process
- Provide Product Demos and Trainings to Clients/Team Members
- Maintain Support Tickets on the Service Desk
- Write Scripts to automate installation tasks or other manual tasks
- Participate in Quality initiatives
Job Particulars
Role engineer core non it
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id533895
Job Category Core Technical , Analyst / Analytics , Logistics / Transportation
Locality Address
State Maharashtra
Country India
About Company
SynRadar is a specialized Cyber Security company. We offer Vulnerability Management Services and Solutions to enterprise BFSI clients across India. We provide a range of security solutions for many untapped areas in Cyber security. Our services and solutions, aim at building mature processes within the organizations to deal with existing and evolving cyber threats.
Our solution SynVM is a web-based centralized vulnerability tracking solution that manages asset information, automates risk management process and performs data analytics.
Visit: to know more about our offerings and client list.
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