Product Support Executive Accounting software Jobs in Kannur,Kozhikode,Malappuram - Ipsr solutions ltd
Job Description
Job Summary
- Good Communications Skills, Marketing skills & Convincing skills
- Customer Orientation
- Willingness to travel to client sites
- Good Skills in Software installation, Support etc
Responsibilities and Duties
· Determine need and coordinate all visits to client sites.
· Demonstrating & presenting products.
· Target oriented selling/ End user training
· Communicate with and support ,development team in trouble shooting and analyzing issues related (this could include a ‘hands on’ approach)
· Coordinate projects with special product requirements. Work with other teams to interpret customer specifications and ensure end product meets expectations
· Lead efforts to determine root cause of problems and work with sales, customer service, developing team and field service to rectify and bring closure.
· Prepare reports that show analysis of events, including data and relevant issues, closure of event, and recommendations to management.
Required Experience, Skills and Qualifications
Experience: 2+ years (Experience in marketing of accounting software is an advantage)
Qualification: Any commerce candidates with IT background will be preferred
Job Particulars
About Company
A public limited company spanning 18 years of corporate excellence. Specialists in Software Development, High End IT Training and Corporate Consultancy. Our IT services ranges from Custom Web Application Development, Open Source Package Implementation and Infrastructure Services which includes Analysis, Development, Deployment and Support.
