Production Support Engineer Jobs in Hyderabad - For a client of TeamLease Services Ltd

·         Knowledge of OS (Linux, AIX, Unix and Windows).

·         Hands on Oracle, SQL, scripting, Weblogic

·         This will be 24*6 team. If required, for maintenance activity, even Sunday will have to come, Compensatory Off as per policy is in place.

·         Represent the Production Support organization on company-wide project teams.

·         As its senior position team handling will be included.

·         Monitor process and software changes that impact production support, communicate project information to the production support staff and raise production support issues to the project team.

·         Prioritize workload, providing timely and accurate resolutions.

·         Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified.

·         Provide daily support with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner.

·         Participate in knowledge transfer to ensure better grasp of the product and domain.

·         Suggest fixes to complex issues by doing a thorough analysis of root cause and impact of the defect.

·         Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environments

·         Must have work on Banking Domain