Freshersworld does not charge any amount for job placement. Beware of fraudsters who ask you to pay on the pretext of giving a job. Know More

Post A Job

Project Coordinator/Project Manager/Business Analyst Jobs in Mumbai - Xtranet Technologies Pvt lmt

Project Coordinator/Project Manager/Business Analyst

Xtranet Technologies Pvt lmt
experience-icon 3+ Years
salary-icon Not disclosed
Expired

Posted: 09 Apr 21

Job Description

Job Description
  • The candidate should be a BE / MCA / MBA/PMP/ POM.
  • Candidate should be well versed with SQL, MS Office and should possess good knowledge of SDLC.
  • Candidate should be experienced in managing SLAs, .
  • Candidate should have good knowledge of ticketing tools e.g. JIRA. Candidate should have exposure to Finance domain, preferably should have worked in a Bank / NBFC.
The candidate will be responsible for the following activities :

Project Coordinator
  • To ensure that the project is completed on time
  • To setup a project plan and ensure that the milestones are met on the set deadlines
  • To ensure the documentation of the project is complete in all aspects
  • To ensure that the status of project is clearly communicated to the stakeholders
  • To ensure that escalations are done when required
  • To ensure that Change management process is duly followed during scope change
  • To Ensure proper training and documentation is done to Support and testing teams during the project life cycle Support Coordination
  • To ensure that support level SLAs are met
  • To continuously monitor the calls are support desk and ensure the resolutions are seamless
  • To ensure that there are no escalations of Issues
  • To ensure adequate training is imparted to the support team on various processes
  • To follow up with stakeholders on pending issues and ensure their closure
  • To coordinate with vendors on raised issues and communicate to the relevant stakeholders
  • To analyze the support calls and bring insights on reducing the call volumes
  • To prepare SOPs and knowledge base of the support processes and applications being supported.

Job Particulars

Education BE/B.Tech, MBA/PGDM, MCA
Who can apply Experienced (3+ Years)
Hiring Process Face to Face Interview
Employment Type0
Job Id1176349
Job Category MBA , Management
Locality Address
Country India

About Company

Xtranet Technologies Pvt lmt
Jobs By Location
Others also searched for
Job & career videos
scroll-icon scroll-icon
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
ARE YOU A FRESHER? REGISTER NOW
Looking for your first Dream Job?
Update Resume
Upload Resume