Public Relations Officer Jobs in Malappuram - Searocktilegallery

Public Relations Officer

Searocktilegallery

0 Years

Not disclosed

Expired

Posted: 07 Dec 20

Job Description

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

Job Particulars

Role sales marketing executive

Education Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id1059155

Job Category Diploma

Locality Address

State Kerala

Country India

About Company

We, Searock Tile Gallery at Perintalmanna, Kerala, are one of the acknowledged and leading dealers of tiles, bathroom fittings and accessories, sanitary ware, pipes and pipe fittings, plumbing tools, etc. Being in the business since many years, we have made conscientious strides to offer top-notch and high quality products to our clients each time. Our team is always updated with the latest trends in the market, which empowers us to provide latest and trendy products to our clients. Our employees are very courteous and cooperative while dealing with the clients, which has enabled us in gathering a wide client base. We are committed to magnify customers’ satisfaction and that belief have helped us garner a vast clientele, which continues to grow by everyday. Call us soon for admiring transformation

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