Quality Analysis Jobs in Pune - Unbound B2B

Quality Analysis

Unbound B2B

1 to 3 Years

Not disclosed

Expired

Posted: 07 Mar 22

Job Description

About the internship

Selected intern's day-to-day responsibilities include:

1. Audit voice and non-voice leads to ensure compliance with project requirements
2. Prepare, maintain & publish internal and external quality reports
3. Track campaign/project progress and audit queues to ensure timely deliveries
4. Take ownership of audit completion within the TAT to meet deliverables
5. Maintain audit SOPs and conduct regular calibrations with the operations team
6. Partner with operations to conduct timely refreshers and training
7. Conduct trend analysis and provide insights for process enhancement
8. Investigate escalations for root cause and suggest preventive measures
9. Maintain productivity reports and tracking KPIs

Who can apply

Only those candidates can apply who:

are available for full time (in-office) internship

have relevant skills and interests

Other requirements

1. Must have 1 to 3 years of experience as QA

2. Must have excellent written and verbal communication skills in English

3. Must be well versed with MS office (MS Excel)

4. Should be a team player and able to collaborate to get the best results

5. Must be willing to work according to EST Time Zone 6.30 pm to 3.30 am

6. Must have the drive to excel and onus towards tasks assigned

Number of openings