Quality Analyst Jobs in Bangalore - HS Brands Pvt. Ltd.
Quality Analyst
Job Description
- Ability to verify the proofs and data provided to ensure authenticity of the information.
- Ability to correct grammatical errors, spelling and punctuation to ensure better quality of the content.
- Ability to listen to the audio and fill the report (content) received from the Auditors/Freelancer. Develop and rewrite the content provided in the Audio.
- Achieve Daily targets to meet project deadlines.
- Interacting with the Auditors/ Freelancer through calls to clarify the doubts about the report and to close the incomplete/Pending Reports.
- Analytical thinking - Understand the discrepancy reasons to have better controls on the error.
- Communication skills - Language Preference – Fluency in English & Hindi
- Good typing Skills
- Good listening Skills
- Problem analysis and problem solving
- Judgment & decision-making
- Customer service orientation
- Good Team Player
Job Particulars
About Company
HS Brands Pvt. Ltd.
HS Brands Pvt. Ltd. is comprised of the Mershimer Group and Service Sleuth, which combine Loss Prevention, Franchise Royalty Assurance, Market Research and Mystery Shopping to create a one-stop shop for companies in need of solutions to existing problems. HS Brands Pvt. Ltd. is a leader in the loss prevention industry because it provides “tried and true” tactics using cutting edge technology to design programs for its clients that produce results to minimize loss and boost sales.
Mr. Sanjeev Shenoy, Managing Director, started HS Brands Pvt. Ltd., in May 2008. There has been a 100% growth in turnover, year on year over the last 8 years.
Today, HS Brands Pvt. Ltd. works with some of the most recognized brands as clients. We are committed to growing their client’s business through customer service excellence and loss prevention strategies utilizing the industry’s most advanced technology.
Mystery Shopping
Mystery shopping or a mystery consumer is a tool used by Mystery Shopping Providers and market research companies to measure quality of retail service or gather specific information about products and services. Mystery Shopping is a common practice in a lot of restaurant, retail, casino, automotive and hospitality industries because it gives you first hand insight into what it’s like to be a customer. It can be used to gather specific information about a product or service, or to check up on the customer experience and what type of customer service they receive. HS Brands Pvt. Ltd. works with its client company to come up with a report that is specific for their customers shopping experience.
Industry: Market Research