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Quality Analyst Jobs in Nagpur - Navishaa.com

Quality Analyst
Navishaa.com
Nagpur(Central Avenue)
Navishaa.com
Last Date 13 Aug 2020
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Navishaa.com - Job Details

Date of posting: 14 Jun 20

 Responsibility

·         Responsible to work with other staff to establish procedures and quality standards and to monitor these against agreed targets.

·         Audit calls, Emails, Chats etc. and to conduct regular Feedback sessions for the employee.

·         Monitoring calls on a daily basis.

·         Generating daily, weekly and monthly Quality Reports.

·         Providing training to agents on quality parameters, KRA’s and expectation.

·         Recording analysing and distributing statistical information.

·         Setting Customer service standards.

·         Acting as a catalyst for change and improvement in performance and quality.

·         Directing objectives to maximize profitability.

·         Monitoring the performance of staff on a daily basis.

Skills and Qualification

·         Must be completed their Master of Business Administration Degree.

·         Excellent Communication and Interpersonal Skills

·         Leadership quality and Confidence 

Job Summary

Job Type : Full Time
Job Category : IT/Software,MBA,BSc/BCA/BBM
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Navishaa.com

ABOUT -US- We are dedicated to Telecom and IT sector. We are Enterprise Partner with Telecom Companies in GCC Countries. At our group we also partner with global Software and IT Majors like Microsoft, Dell, Cisco etc. as Systems Integrator. We focus on enablement of our Enterprise clients with Communications (both local telco and SDN (software defined networks),Advance Cloud hosting and delivering HPC (high performance computing) to some renowned big companies of the world as our customers. 

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Navishaa.com recruiting Quality Analyst candidates nearby Nagpur(Central Avenue).Navishaa.com vacancies for Quality Analyst is recruited through Written-test, Face to Face Interview etc.
Navishaa.com Company recruits a lot of candidates every year based on the skills . The candidates with BSc, BCA, MBA/PGDM, BE/B.Tech are selected to full fill the vacancies in IT Software-Engineer job field. The candidates nearby Nagpur(Central Avenue) can apply for Quality Analyst position in Navishaa.com. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Navishaa.com recruitment, candidates are mostly chosen for the department of IT Software-Engineer . To learn more about the current jobs and other details, it is better to go through official site of Navishaa.com and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Navishaa.com and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Navishaa.com and near your city and get a secured career.