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Quality Analyst- Sales Jobs - Thiruvananthapuram - Z Shopy

Quality Analyst- Sales
Z Shopy
Z Shopy
Last Date 22 Oct 2016

Z Shopy - Job Details

Date of posting: 23 Aug 16
Quality Analyst Telesales Job Duties:
  • Determines telemarketing quality standards by studying inbound and outbound calls and customer service presentations; conducting test calls to telemarketing service representatives on new products.
  • Verifies telemarketing results by measuring skills in use of scripts, product knowledge, sales and service ability, greeting, diction, listening, etiquette, objection handling, efficiency, and courteous close of call.
  • Provides feedback to telesales Executives  by monitoring calls; monitoring feedback for external vendor programs; conducting monthly help sessions.
  • Evaluates telesales approaches by rating effectiveness of telesales service representatives; providing quality ratings; identifying training needs; developing training programs; conducting training.
  • Directs quality initiatives by requiring adherence to quality assurance policies and procedures; developing new models; implementing changes.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : BSc/BCA/BBM,Others
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Z Shopy

Z Shopy E Commerce Pvt Ltd is  into the field of teleshoipping firm
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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Z Shopy recruiting Quality Analyst- Sales candidates nearby Thiruvananthapuram.Z Shopy vacancies for Quality Analyst- Sales is recruited through Written-test, Face to Face Interview etc.
Z Shopy Company recruits a lot of candidates every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BHM, B.Com, BA are selected to full fill the vacancies in Others job field. The candidates nearby Thiruvananthapuram can apply for Quality Analyst- Sales position in Z Shopy. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Z Shopy recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of Z Shopy and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Z Shopy and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Z Shopy and near your city and get a secured career.