Receptionist Front Desk Jobs in Noida - Loris Food & Beverages

Receptionist will be the first point of contact for a company. Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the office. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer and forward incoming phone calls
• Provide basic and accurate information in-person and via phone/email
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, visitor logbooks and brochures)
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue and collect visitor badges)
• Order front office supplies and keep an inventory of stock
• Update calendars and schedule meetings
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

• Good Communication Skills
  
• Good Problem-solving skills over the call
  
• High energy level