Receptionist/Front Office Jobs - Mumbai - ProNet Technologies Pvt Ltd
Job Description
Fluent in English, effective communication skills
Answers incoming calls.
Directs call to guest rooms, staff, or departments through the switchboard or PBX system.
Places outgoing calls.
Receives client messages and deliver the same to the guest.
Logs all wake-up call requests and performs wake-up call services.
Understand the telephone operator board or PBX switchboard operations.
Knows what action to take when an emergency call is required.
Assists in reporting telephone equipment or service complaints and problems.
- Following telephone etiquette.
Trains or assists wit training new telephone operators in performance of job duties.
Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.
Must be polite and courteous while answering the phone.
Keep records of calls placed and received by all departments and recording the call charges.
Setup conference calls in different locations and time zones.
Update directory information on the front office software.
Job Particulars
About Company
ProNet Technologies was established in 2014 and has continued to maintain a structured growth, which is reflected by our reputation for high quality installations and standards of service.
As a modern multimillion turnover company, a high proportion of our work is derived from repeat business – the best possible recommendation.
Our in house expertise covers, design, cost production, valued engineering and total project management.
We operate in key industrial, commercial and retail sectors featuring many projects in multi storey offices, hotels and the leisure industry, superstores and retail environments and with many blue chip companies numbered amongst a varied Portfolio.
