Relationship Manager Jobs in Chennai - IndiaFilings Pvt ltd
Job Description
- Handle customer requests over phone and email on a daily basis
- Respond to customer requests within the accepted turn-around time
- Complete tasks like filing of forms, applying for licenses, etc., towards completion of engagement
- Complete all assigned tasks on-time
- Provide regular updates to the client
- Report to team leaders on job performance
- Explore opportunities for up selling and cross-sales
- Work punctually and diligently
Key Skills
- Basic Computer Skills
- Good English writing and speaking skills
- Ability to converse with clients over email
- Ability to work with customers over phone
- Ability to manage and work with multiple clients
- Ability to multi-task effectively
- Positive attitude
- Punctual work ethics
- Ability to learn quickly
- Attitude to go beyond the job responsibilities to ensure client satisfaction
- Experience working with CRM and Project management tools
- Multi-lingual abilities a plus, Hindi preferred
Job Particulars
About Company
ABOUT COMPANY:
Establish and mange your business with high
proficiency to walk on the path of success with INDIA FILINGS. The
company is a professionally managed firm engaged in aiding small
business owners and entrepreneurs to start, and grow their
businesses within their budget. We are reckoned in the market as a
leading Service Provider of PANCARD Registration, Trademark
Registration Services, Copyright Registration, Tax Filling, Service
Tax Registration, VAT Registration, etc. We have been flourishing
day by day under the support and guidance of parent company, Verve
Financial, one of the major financial consulting firms in the sector
of capital syndication services, tax advisory, financial advisory,
and technology. Over 3 decades of ex ...More