Retail / Store Executive Jobs - Chandigarh,Delhi,Panaji - Richfeel Health and Beauty Company
Job Description
Role: CENTER HEAD
Reporting: MANAGER AREA SALES
Role Purpose: To build and maintain a high-performance sales organization to effectively achieve business objectives.
Role Description: Duties will be varied and will include but are not limited to:
- To ensure that the clinic meets/exceeds the sales targets provided to it.
- To take the responsibility of complete operations in the clinic such as clinic infrastructure, machines, stocks, tools, petty cash and the operational standards.
- To Maintained Fixed Assets registers and take care of the Fixed assets in the clinic
- Train, Guide, retained and Motivate the clinic teams to perform better.
- DO local tie up for marketing
- To be responsible to send HR related things to HR department like – Attendance, New joinee, left etc.
- To be responsible for Ensuring Standardization of Clinics as per SOP
- To be responsible for Product Explanation / Counseling.
- To be responsible for retention and daily appreciation of staff.
- Evaluate employee performance and develop individual development plans. – Qtly KRa of existing staff and monthly KRA of new staff
- To be responsible for assisting training staffs.
- To be responsible for implementing at clinic any new policy / SOP
- To be responsible to take referrals, Consent from patient
- To be responsible for Handling Customer Complaints & Queries.
- Reporting to Management/ ASM about Performance of clinic/ MIS/ Reports
- To be responsible for ensuring grooming standards as per the company are met.
- Should take up Hair Treatments as and when required / instructed incase of exigency and emergency requirement.
- Handle front desk – Receiving Calls and give apt.
- Make sure all patients goes with next apt.
- To maintained stock and cash in absence of accountant
- Do billing in CRM as and when required
- To make sure clinic have buffer stock at any given point of time and coordinate with back office for the same
Timings: 10.00 a.m. to 8.30 pm (10am – 7.30 pm or 11am – 8.30pm) (employees will be working in rotational shifts of 9 & 1/2 hours)
Working Days: Friday, Saturday & Sunday is compulsory working, you will get weekly off any one day between Monday to Thursday.
Training: 15 days training in Mumbai
Terms & Conditions:
- The Probation cum training period will be of Three-Six months.
- After the successful completion of the probation cum training period, the services on the company will be regularized depending upon your performance.
- You are required to sign 1year service level agreement. Salary would be negotiable for right candidate
Candidate Profile:
- Pleasing Personality
- Must be able to communicate in fluent English
Job Particulars
About Company
About Richfeel:
The journey of Richfeel Health & Beauty Pvt. Ltd. started with two visionaries Dr. Apoorva Shah and Dr. Sonal Shah, India’s first certified trichologists, who in 1986 ventured into the profession of hair and scalp care treatments and pioneered the science of Trichology in India. Richfeel Trichology centre is India’s first and only chain of hair and scalp clinics.
Our Presence:
We have our presence pan India with 70+ Trichology clinics. The corporate office is based in Mumbai. 'Celina Jately' is the Brand Ambassador. We have tie up with 'Miss Femina' since 2000. Richfeel has been awarded many times. Recently on 1st August 2015, Richfeel has been awarded as 'The Best Clinic' in Mumbai.
Our manufacturing unit is based at Parwanoo in Himachal Pradesh where world class personal care products ranging from shampoos, creams, facial kits, cleansers, oils, lotions and much more are manufactured.
Richfeel also has presence in beauty fitness with Richfeel Spa, located in Mumbai at Peddar road and also at the domestic airport.