Sales Analyst Jobs in Bangalore - TRIGENT SOFTWARE PRIVATE LIMITED

Sales Analyst

TRIGENT SOFTWARE PRIVATE LIMITED

1 to 3 Years

Not disclosed

Expired

Posted: 26 May 20

Sales Analyst

TRIGENT SOFTWARE PRIVATE LIMITED

1 - 3 years

Bengaluru( Whitefield )

Job Summary:

As a Sales Analyst in Global Sales Operations, you are in a role that is essential to the success of the CRM application (Salesforce.com, SAP C4C, etc..).
You will deliver outstanding support services to our global Client users & partner community, including working closely with Business Program Managers and System Administrators to ensure the adoption of CRM Application.
This position requires data analysis, listening, reading, research, identifying and uncovering change requirements.
This is a challenging position with the opportunity to directly impact the effectiveness and success of the sales organisation and customer satisfaction.

Essential Functions:

Provide outstanding daily operational support of the CRM application; which includes Lead/Campaign management,Visibility/User management, Opportunity management, Account/Contact/management,and forecasting for sales organisations.
Perform problem analysis, triage, correction of issue, and root cause analysis; including engaging business program managers and technical resources when necessary
Must be flexible to work in APAC, EMEA and US business and work in shift as assigned by Manager

Job Requirements:

Excellent interpersonal and customer relations skills demonstrated through strong presentation, verbal and written communication
Good understanding of Sales Operations, IT, and Marketing processes and objectives, as related to sales and Sales support, Creative approach to problem solving.

Education & Experience

Bachelor's Degree - Required
Minimum of 1 year of experience with Customer Relationship Management (CRM) - Required
Experience with sales processes and systems improvements, including testing of those processes and tools
CRM application (SAP C4C, Salesforce.com) experience - Highly desirable