Sales and Marketing Executive Jobs in Noida - Trakbond
Job Description
We have an URGENT OPENING for a passionate individual for the position for Online Marketing Executive. You will
handle online customer interaction, brand reputation, respond to customers queries on call and email, handle online customer queries, etc.
DUTIES
Handle incoming customer calls and emails Respond to those calls and emails with the right information Provide solutions to customers' problems/issues. Ensuring all the calls and emails are properly documented for future reference. Supporting operations teams and management with good customer service Provide splendid customer services to customers in a friendly and courteous manner at all times Have sufficient knowledge about the products and services and respond to all inquiries accordingly. Improve the Customer's Experience with the Client Services by ensuring that the Customer's Issues are attended promptly and all their concerns are resolved immediately. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines strictly comply to while servicing the customers. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction. Ensure that customers confidential information is properly protected and only used for official purposes. DESIRED CANDIDATE PROFILE
What you need to have: Having previous experience in customer support. Must have good communication skill. Must have a passion for service and a good understanding of a product Should be a TEAM PLAYER and flexible enough for multitasking. Proficient in using MS Office including Word, Excel, PowerPoint Initiate listening of the brand on social media, digital, web. Proficient in English, should be able to come up with immediate creative responses. Should be ready to work in shifts i.e Rotational Shifts Experience required: 2 years + Experience KEY SKILLS
handle online customer interaction, brand reputation, respond to customers queries on call and email, handle online customer queries, etc.
DUTIES
- Customer Service
- Operations Support
- Call Handling
- Email Handling
- Query handling
- Record Maintenance
- Communication skills
- Telephonic skills
- telesales
Job Particulars
Who can apply Experienced (2 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id751560
Job Category Sales and Marketing
Locality Address
State Uttar Pradesh
Country India
About Company
TRAKBOND engages in the development of next gen IoT wearable devices which provide safety and real-time tracking of
individuals, families & assets. The company offers wrist-based, hang able and clippable devices, which can track user's location,
routes and provides real-time notifications of important events. TRAKBOND is is headquartered in Sec-62, Noida, and its India's
leading and fastest growing IoT wearable safety solution company. Our mission is to bring peace of mind, by securing the ones
you love the most. We design products and experiences that enables you to track your loved ones, anytime and wherever they are.
individuals, families & assets. The company offers wrist-based, hang able and clippable devices, which can track user's location,
routes and provides real-time notifications of important events. TRAKBOND is is headquartered in Sec-62, Noida, and its India's
leading and fastest growing IoT wearable safety solution company. Our mission is to bring peace of mind, by securing the ones
you love the most. We design products and experiences that enables you to track your loved ones, anytime and wherever they are.
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