Sales and Technical Support Engineer (Freshers) Jobs in Kochi - Nesote Technologies Pvt. Ltd Infopark
Job Description
Job Title: Sales and Technical Support Engineer (Freshers)
Company: Nesote Technologies Pvt. Ltd
Location: Infopark,Kochi
Qualification: /B.Tech/MCA/BCA
Experience Required: Freshers
Brief Description:
We are looking for young and smart people to join our sales and technical support team. You will provide respond to customer and prospect queries. You should be able to contribute for creating and maintaining good customer relationships and ensuring smooth sales.
Candidate Requirement:
- Provide online support to the clients pre sales and after sales.
- Support professionals help troubleshoot and solve software problems for customers via email, over the phone ,inbuilt software chats, or even in person.
- Researching the root cause of customer problems and bringing it to the attention of the appropriate department.
- Continuous follow up on open issues and provide customers with instructional documentation, training and other resources to address customer questions and concerns.
- Aggressive to achieve targets.
- Demonstrating the product.
Skills Required:
- Excellent customer service and phone etiquette skills.
- Good Communication Skills.
- Proficient in Internet, e mail.
- The ability to work well in teams, prioritize tasks and juggle different tasks simultaneously.
Job Particulars
Who can apply Freshers
Hiring Process Written-test
Employment TypeFull Time
Job Id306125
Job Category Tech Support
Locality Address
State Kerala
Country India
About Company
Infopark located at Kochi, is the new IT Park being developed by the Government of Kerala. To set up this project, Government has transferred 100 acres of land which is now under the ownership and possession of Infoparks Kerala, which is an independent Society fully owned by the Government.
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