Sales Associate / Customer Service Desk / Back Dock Controller Jobs Opening in Infiniti Retail LimitedCroma A Tata Enterprise at Vellayil, Kalamassery, Kochi, Kozhikode, Kochi, Thrissur
FEATURED JOBSales Associate / Customer Service Desk / Back Dock Controller
0 to 3+ Years 
11000 - 16000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Job Description
Job Title – Sales Associate / Customer Service Desk / Back Dock Controller
· To achieve the revenue and profit targets for the store.
· Interacting with customers, giving them product presentations and convincing them to make purchases.
· Keeping a track of the stock and inventory in the assigned section and placing orders for replenishing the stock.
· Maintaining the proper display of goods in the store and ensuring that they comply with the quality standards.
· Execute plans to maximize sales as assigned.
· Maintains positive relations and rapport with Customers.
· Keeping oneself updated with all the product knowledge.
· Using the technical skills and/or product knowledge to help the customers buy the right product.
· Handle customer queries effectively.
· Effectively collects customer feedback and passes it to immediate manager.
· Attend mandatory staff meetings and training sessions.
· Completion of all administrative paperwork during scheduled shift.
· Knowledge of procedures in emergency situations.
· Knowledge of facility rules, regulations and philosophy of the store.
Other duties as assigned by the superior.- Monthly Take Home – Experienced – Between 12K to 16 K + Incentives + PF + ESIC
- Fresher – 11K + Incentives
Job Particulars
About Company
Croma was launched in 2006 and was the first one-of-its kind large format specialist retail store that catered to all multi-brand digital gadgets and home electronic needs in India. Over a decade since its inception, Croma has almost become synonyms for all electronics needs, with its tech-savvy staff, product range, online presence and the will to help customers. Bringing alive the promise of a ‘Brighter Every Day’ for its customers, Croma offers its customers a world-class ambience to shop both in-store and online and also allows for a seamless ‘omni-channel’ shopping experience that lets a customer enjoy the best of both the online & the offline worlds. With over 6000 products across 200 brands with 112 stores across 19 major cities of India, Croma ensures that for each customer, a Brighter Tomorrow begins Today!
