Sales Associate Jobs in Bangalore - Razorpay
Job Description
- Any Graduate from 2019-2021 batch
- Act as a first touch point for all new Razorpay. clients coming through various inbound lead sources and qualify a certain volume of leads on a daily basis
- Ensure reach out to 100% of assigned leads within TAT
- Understand potential client’s requirement over a call/email, quickly identify pain points and use cases, evaluate intent and urgency, generate interest and propose a suitable solution
- Search for additional Customer Information on client’s online presence
- Move leads to the next stage based on the call outcome and/or set up product walkthroughs & demos for Core sales team
- Acknowledge all emails from customers on time and respond suitably
- Use sales tools effectively and update CRM properly on time
- Work with other cross-functional teams as and when required.
- Help us run experiments/campaigns and measure quality and potential of new lead sources/channels
- Track if all qualified leads are handled/demos are given by core sales team as per SLA/TAT
- In case of leads unavailability, help with outbound cold calls/campaigns planned by management
- Maintaining a healthy sales conversion ratio along with the core sales team.
- Coordinate on merchant queries, clarification needs and support required for pre-sales activation and/or onboarding whenever required
- 0 - 1 year of Inside sales/pre-sales experience in SaaS or equivalent B2B setup and Good Analytical skills in the desired Skills section
- Should have basic understanding of sales tools and CRM.
- Strong communication skills, oral & written.
- Strong interpersonal skills and an ability to build rapport with customers.
- Proven experience in a customer-facing role. Should have worked on understanding customer requirements, identifying pain points and probing to understand how their business currently works.
- Should be adaptive and motivated to learn new technology and skills
- Hardworking with a strong work ethic.
- Experience in the Fintech space/Payments industry would be an added advantage
Job Particulars
About Company
In 2014, what started as India’s first payment gateway built for Startups is now one of India’s youngest FinTech unicorns with a $3 Bn valuation and the single best destination for all things payments and business banking. Razorpay offers an integrated platform for all things payments and business banking, helping millions of small and big businesses simplify and accelerate every aspect of their financial journey.
Today, Razorpay is a 1400 fun bunch of spirited, analytical, and ambitious folks building the first-of-its-kind technologies for the fintech ecosystem. We are a bunch of hungry mavericks here to empower 10Mn businesses in their digital transformation and enhance the payment experience of over 500 million end consumers in the next twelve months.
