Sales Associate Jobs in Mumbai - One Stop Retail Pvt. Ltd.
Job Description
Duties and Responsibilities
- Stock shelves with products and supplies to ensure in-stock conditions at all times including all kitchen appliances, cleaning products etc.
- Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information to the manager.
- Collaborate with the immediate team, other customer service teams, sales team, and other company departments to ensure overall customer and product satisfaction
- Meet or exceed call quotas and sales assist quotas, both personally and as a team unit.
- Answer incoming calls and emails in an efficient manner and Provide accurate answers and solutions to customer queries.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents
- Provide necessary information about products and service
- Understand customer requirements so as to provide appropriate clarifications and solutions and Route and direct customer requests to appropriate personnel.
- Provide administrative support and assistance
Job Particulars
Education Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id624772
Job Category MBA , Diploma , Sales and Marketing
Locality Address
State Maharashtra
Country India
About Company
One Stop Retail Private Limited
Onestop-Your
Home Store spread across 10 locations in greater Mumbai is an organized retail
chain that merchandises in products which gratify the consumers' home and
kitchen aspirations.
With more than 20,000 products under 500 brands
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