Sales Consultant Jobs in Kannur - Outsource Ace
Job Description
- Qualification : BBM/BBA/BA/BSC any degree
- Skill : Excellent Communication
- Experience : 0 to 4 years in any field sales
- Experience in Automobile industry is added advantage
- Should possess 4W driving license.
- Process : Sales Consultant (Auto mobile )
- Gender : Male / Female
- Location : Kerala ( Kannur – 6, Palakkad – 8 , Ernakulam – 20 )
- Salary : 12000 To 15000 Per Month
- Shift Timing : 9:00 Am To 5: 00 Pm
- Working Days : 6 Days ( Sunday off )
Key Roles & Responsibilities:
- Ability to motivate and lead a team.
- Ensure all customers are kept happy and have a pleasant 'in-dealership' experience.
- Improve SSI , RDI or any other customer satisfaction related scores
- Able to coach and mentor subordinates.
- Create a conducive atmosphere for working at the dealership.
- Ensure all reports are generated on time.
- Able to analyze reports and takes corrective actions.
- Ensure all processes are adhered to.
- Regularly meet customers and take informal feedback.
- Mystery shops and understands competitor activity.
- Must be able to analyze dealership SSI scores and take corrective actions.
- Responsible for inventory management and training and development.
- Liaise with manufacturer w.r.t vehicle ordering, finance, schemes,activities etc.
- Ensure all targets are achieved as per plan.
Requirements Skills :
- Good Communication Skills
- Negotiation capabiity
- Knowledge about Car/Automobile industry
Job Particulars
About Company
OutsourceACE is a real time Contact Center providing high-quality, cost-effective solution to Large, Medium & Small Enterprise worldwide. In today's business environment, the only constant is change. Our flexibility helps us, and our clients, be on the cutting edge. We understand that business requires change and working with an outsourcing vendor is a paradigm change for many organizations. We therefore work with our clients to make change as seamless as possible.
We have in place all the systems, processes and agent training needed to implement your support requirements quickly and smoothly immaterial of the industry you work with. Whether it's providing lead generation, appointment setting, telemarketing, customer service, email support, Outsource ACE can tailor a support solution to fit your service needs.
We back up all of our service offerings with a commitment to maintaining the most knowledgeable and responsive staff, both on the phones and behind the scenes. We are situated in the Contact Center hub of the world and offers flexible call routing, world-class IVR capacity, and predictive dialing systems with REAL TIME CRM reporting.