Sales Executive Jobs in Bangalore - Trip Me Technologies Pvt Lts

Job description: 

• Candidate will be handling different clients for different destinations tour packages and selling them. 
  
• Candidate need to report periodically the sales report and performance report to the manager. 
  
• Candidate needs to achieve sales target compulsorily. 
  
• Candidate should have good knowledge of domestic tourist destination in India 
  
• Candidate should have minimum knowledge on International destinations
  

Job Role:

• Handling enquiries, designing bespoke trips, taking payments, providing information’s, crisis management and complaint resolution
• Receiving calls/ emails and providing the clients with best possible routing for their destination and at a competitive fares available in the market.
  Designing itineraries, hotel booking, costing and do best for sales conversion.
• Handling and resolving customer queries/ issues pertaining to hotel/ package/ air/ or any other relevant reservations
• Responsible for target business by sales
• Knowledge of competitors, latest technologies in tourism and types of tours been offered
• Responsible for sending various reports to above functional areas. It is expected to send these reports timely along with his suggestions and analysis as per best of his understanding on the subject
• Need to make note of his/her improvement areas as told to him through various means and is expected to imbibe the control measures to the best of his/her abilities.
• Be responsible for crisis management and complaint resolutions
• Coordinate with multiple departments inside company.
• Responsible to represent Trip Me for all strategic tie-ups and contracting with corporate, Hoteliers and other all aggregators

Travel Experience and Knowledge:

• Knowledge on travel industry, best practice in relation to industry standards, health & safety and the law.
• Experience of tourism operating procedures such as trip plan making procedures, booking procedures
• Experience of customer communication via email, phone and face to face
• Experience of developing itineraries specific to customer needs, providing quotes, taking payments and providing essential information to customers
• Experience of managing suppliers such as hotels and transportation companies

Education & Experience:

• Should have minimum 1+ years in tourism industry tour package sales and should have a good knowledge on domestic tourism destinations.
• Should have good knowledge on itinerary creation and tour package sales
• Having certification in IATA/UFTAA will advantage though it’s not mandatory

Candidates should have following skills:

• Fluent in English by verbal, written and in communication
• Fluent in Hindi. Any local language will be considered as an advantage
• A pleasant, friendly manner with excellent communication skills
• The ability to get on well with people of all ages and backgrounds
• A supportive, tactful and approachable manner
• Good listening and questioning skills
• Excellent planning and organizational skills
• Self-confidence and the ability to inspire confidence in others
• Good health and physical fitness in order to cope with the demands of the job
• The capacity to make decision quickly and change arrangements as required.
• The ability to work well under pressure and cope up with the emergencies
• A flexible work approach
• Energy, stamina and the enthusiasm to cope with different peoples need and demand over long, irregular working hours
• An interest in geography and historical sites
• Able to work on holidays or in Sundays as per company’s needs.
• Salary: 1.56 lakhs – 2.40 lakhs + Incentives
  
• Job Type: Full-time