Sales Executive Jobs in Delhi,Gurgaon - Kaicell Electronics Pvt. Ltd

Sales Executive

Kaicell Electronics Pvt. Ltd

0.6 to 1 Years

15000 - 20000 Monthly

Expired

Posted: 30 Jul 19

Job Purpose:

To be engaged in selling and supporting customers by the provision of 100% customer satisfaction in retail stores.

Job Description:
Retail Sales

To engage with customers and demonstrate the Kaicell concept and new way of personalized online shopping of products provided by Kaicell.com with Total Customer Satisfaction.
Sell Products and Services such as mobile phones, notebooks, tablets, accessories and related services.
Sell ‘Customer Satisfaction’!
Ensure Sales Targets are achieved for Direct/ Retail Sales for products and services.
To develop a relationship with customers to drive revenue growth.

Customer Service & Support:

To order and ensure 100% on-time delivery of products to customers to their Homes, Offices locations in a timely and safe manner
To ensure that a proper product demonstration is given to customers at their homes, offices or locations and they are given basic training on how to use the products/ gadgets.
Resolve customer complaints and Issues such as exchange /return of products.
Resolve customer repair issues that can be resolved at him such as software/minor Repairs etc.
Ensure that customers are sold to add on products such as screen protectors, accessories as per their requirements and installed directly as required.
Provide 1st/2nd level basic Repair Services support and/or coordination-service /tech support coordination and administration.
Ensure that services sales target are met.

Sales Administration:

Assist in researching, troubleshooting, documenting & prioritizing business requirements for new or improved features
Responsible for day-to-day order processing of the Orders from online sales as well as retail sales/ direct sales

KPIs

Sales of Products & Services by developing customer relationships. Ensure timely delivery of products to customers and achievement of TATs.
To ensure that customers are satisfied with their purchases and support all service /repair requirements in a timely manner, and the achievement of TATs.

Requirements

Age: 21-25 Years Graduate preferably in Business/Commerce.
At least 6months-1 Years’ experience in sales of electronics with good product knowledge preferably in the Delhi/NCR market.
Knowledge of Technical Skills for Repair/ Software support of Mobile Phones is required.
Knowledge of Ecommerce Business process will be an advantage.
Tech Savvy Individual/ Knowledge of Market Trends.