Sales Executive Retail Jobs Opening in Teknik Motorcycles at Sarjapur Road, Bangalore

Roles and Responsibilities.

1.Brand Related Communication- Communicate all brand related stories to customers as and where need arise and Engage prospects in discussion and activities on Royal Enfield bikes Vehicle Sales.

2. Receive all web enquiries coming in DMS and calls for enquiries to dealership. Call and understand the requirements of each enquiry. Accordingly provide information, invite to store [set appointments], book a test ride [in store/ at home, Office).

3.Make sure that the customer receives a warm welcome at the showroom, is made comfortable and is offered appropriate refreshments.

4.Conduct need analysis with the customer, vehicle demonstration and test drives to create a unique product experience, making customers feel the need to buy Royal Enfield.

5.Update customer details on the DMS on real time basis - Ensure data capture as per RECODE.

6.Facilitating test rides in store and Check for finance requirements, cross selling opportunities for apparel and accessories.

7.Ensure achievement of monthly sales targets and own the customer satisfaction.

8.Scores for the sales process- Coordinate effectively with relevant teams and stake holders to ensure smooth execution of required processes such as Test Drives, Billing and payments, etc.

9.Post Booking Process, Confirm vehicle receipt in the system post PDI from PDI executive.

10.Carry out vehicle allocation as per norms, follow up with customer for confirmation of allocation, check with customer appropriate date for invoicing.

11.Prepare customer invoice, coordinate with customer, 3rd party finance executive for payment and Finalize delivery date with delivery manager and customer.