Sales / Marketing Executive Jobs - Bangalore - MSRDB

MSRDB - Job Details

Designation: Banquet Sales

Qualification: Compulsory Education

Experience:  2- 10 yrs  RELEVANT Hospitality Experience

Age : 25 – 45 yrs

Roles & Responsibility:

• Banquet sales. 
  
• Establish and improve the reputation of the hotel by offering a very personalized style of service as per the hotels standard operating procedures.
  
• Timely attend all the telephone calls using clear and professional language, and answer telephones using appropriate telephone etiquette 
  
• Answer phone, direct to appropriate person and / or take messages. 
  
• Assist with typing of the Banquet and Sales correspondence, i.e. answering mail, confirming banquet arrangements, menus, BEO, FP, memos etc.
  
• Promptly respond to all inquiries.
  
• Compose, publish and distribute Banquet event order (BEO) / Banquet Function Plan (FP) to all department heads and personnel who are involved in servicing banquets function.
  
• Work with management and other heads of departments at all times and assist in carrying out special requirements and duties necessary in adding to the guests general comfort and well-being.
  
• Distribute promptly to all departments about notice of any change in the Banquet event order (BEO) / Banquet Function Plan (FP).
  
• Prepare signage and menu items for all banquet events function.
  
• Study requirements of all booked banquets and functions to familiarize and ascertain the possibility of selling additional facilities, to produce extra revenue.
  
• Sending Banquet event proposals to the guests and being in timely contact with them.
  
• Call customers to remind before for cut-off dates.
  
• Develop and maintain positive working relationships with others, and support team to reach common goals. 
  
• Ensure prompt responses for all enquiry through telephone, fax and emails. 
  
• Ensure that all the administrative documents are prepared for the hotel sales team.
  
• Act as a liaison between all related hotel departments and host of the function.
  
• Ensure orders and requisitions for the Catering and Banquet departments are completed.
  
• Responsible for attending periodic sales meetings and circulating minutes of the meetings and regular follow up's.
  
• Respond and act upon any special requirement which function host had requested.
  
• Maintaining the entire sales correspondence data base.
  
• Maintain departmental reports and procedures.
  
• Maintain all client information and folders.
  
• Coordinate with Banquet operations on a timely basis to ensure complete customer satisfaction.
  
• Updating DSR (Daily sales Report) and revenue projection on a daily basis.
  
• Update Catering and Banquets calendar on the Sales and Catering software.
  
• Perform all duties as deemed necessary for the success of the department.

Sales Skills:

• Presentation Skills,
  
• Client Relationships,
  
• Emphasizing Excellence,
  
• Energy Level, Negotiation, Prospecting Skills,
  
• Meeting Sales Goals, Creativity, Sales Planning,
  
• Independence, Motivation for Sales.
  

Salary:

• Up to 50 K per month
  
• Negotiable for the right candidate
  

About MSRDB