Sales / Marketing Executive Jobs - Delhi - Smart4TalentA Recruitment Training Co

Job Role & Responsibilities

Customer Interaction & Handling - You will be required to make (/receive) calls/emails to (/from) potential consumers (leads) of holiday packages, give them detailed information about the packages they are interested in, its inclusions, alternate options and so on. You will be expected to be well versed with the destinations & packages that you will be working on and softer elements related to travel.

- Recording Data - You will be required to record relevant data points from customer interactions in a clear, systematic and efficient manner.

- Tour Operator Interaction – You will also be required to interact with ABC suppliers (tour operators) on a regular basis.

Your performance will be measured by number of customers spoken with, conversions made, and quality of communication.
You should be able to not only convey the Abc  concept well (over calls/emails), but also be able to creativelyaddress customer inquiries and inspire customer confidence in abc.

Desired Candidate Profile

• Very good spoken communication skills 
  
• English & Hindi - Knowledge of Sales & Marketing principles and strategies 
  
• Must have some experience (1+ years) in Sales, Customer Handling/Call Centre/Telemarketing (or related fields) – in the TRAVEL INDUSTRY (Holiday packages)
  
• Ability to handle challenging situations with customers, adjust the pitch depending upon the type of consumer and communicate creatively with a lot of attention to detail
  
• Sincere, diligent and hard working. Pleasant voice and interest in travel is a plus point