Sales / Marketing Executive Jobs - Indore - PP Infotech

Responsibilities

The role requires significant interaction with clients, which may be face-to-face or over the telephone. Tasks are varied and include:

• understanding customers' diverse, specific business needs and applying product knowledge to meet those needs;
• ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes and then documenting them;
• cold-calling in order to create interest in products and services, generate new business leads and arrange meetings;
• identifying and developing new business through networking and courtesy and follow-up calls;
• preparing and delivering customer presentations and demonstrations of the software, articulately and confidently;
• marketing and promoting a portfolio of products by writing and designing sales literature and through attending industry events;
• maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals;
• developing effective sales plans using sales methodology;
• providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale;
• advising on software features and how they can be applied to assist in a variety of contexts, such as accounting, manufacturing or other specialist areas;
• meeting sales targets set by managers and contributing to team targets
• networking with existing customers in order to maintain links and promote additional products and upgrades;
• handling hardware or software problems and faults and referring on to specialist technical colleagues
• responding to tender documents, writing proposals, reports and supporting literature;
• managing workload in order to organise and prioritise daily and weekly goals;
• contributing to team or progress meetings to update and inform colleagues.

Skills

While it is helpful to have an interest in and knowledge of IT, it is not essential that you have the technical skills. Many companies will consider candidates who have a strong sales background or some other relevant experience for their particular business. For example, someone with a retail background may be able to move into a job selling IT software to the retail industry.

You will need to show evidence of the following:

• self-motivation and a competitive, results-driven attitude;
• passion, dedication and focus;
• a good level of technical understanding with enthusiasm for new technology and its commercial uses;
• stamina, resilience and the ability to work well under pressure;
• articulate and confident presentation skills and professional telephone manner;
• time-management skills and the ability to prioritise;
• attention to detail;
• persuasive and influential verbal communication skills;
• a strong team spirit;
• business awareness;
• a full, clean driving licence if the job includes regular travel to clients' premises.