Sales Operations Specialist Jobs in Pune - Medline India

About Medline

Description du poste

Medline is America's largest privately held national manufacturer and distributor of health care supplies and services. Today, Medline manufactures and distributes more than 550,000 medical products, encompassing medical-surgical items and one of the largest textile lines in the industry. With 17 manufacturing facilities worldwide and over 25 joint venture manufacturing plants worldwide, along with 45 distribution centers in North America and 50 throughout the world, Medline posted $ 13.9 billion revenue last year. Medline is ranked #27 in Forbes 2019 list of America’s private companies.

Medline Industries India Pvt. Ltd. is engaged in providing offshore business support services to Medline Industries Inc. & its global associate companies in the area of Information Services, Finance & Business processes Management. Medline Industries India Private Limited was setup in 2010 in Pune, India and today we are proud team of 700 plus associates supporting Medline’s healthcare vision across USA, Europe & other International regions.

Why Join Medline

• A direct, full-time employment in a large, stable, rapidly growing and yet profitable company.
• Privately owned company with no public debts.
• No ill effects of recent downturn/recession.
• First-rate compensation and benefits package.
• Genuine individual growth potential in this new establishment.
• Open door and highly ethical work culture, with due accountability.

Requirements

Job Description: 

The Sales Operations Specialist will support Medline UNITE Foot & Ankle’s growing business. This position will support pricing implementation/resolution, monthly sales/commission reporting, and assist the division’s operations team in various ad-hoc needs. The ideal candidate will have strong analytical and writing skills and display the ability to work independently and solve issues that arise. Our analyst will serve as the first point of resolution for pricing issues and must be comfortable operating support hub ticketing software’s such as Zen Desk and other internal Medline applications such as SAP, SPA Tool, and various other tools.

Skills / Experience

• 3-6 Years of previous experience in Marketing/Business Administration (business analyst/operations) in Healthcare domain is a strong plus.
• Mandatory experience around Sales operations / business analyst role - Strong experience with commercial departments (Sales, Marketing and Finance)
• Ability to extract, analyze and report on data required & previous experience working with databases strongly preferred.
• Experience with online research and competitive analysis a plus.
• Experience with financial modeling and data analysis
• Excellent communication and problem-solving skills are required.
• Strong communication skills and ability to articulate in clear and concise language.
• High attention to detail and pragmatic approach to problem solving.
• Ability to read and analyze business financials and provide input in assessment and forecasting of business trends.
• Research skills – ability to synthesize large amounts of diverse data from multiple sources and provide detailed reports.
• Interpersonal skills – collaborate with diverse multicultural teams.
• Planning and project management skills – through careful prioritization, manage multiple projects to deliver within agreed timeframes.
• Hard work ethic and positive attitude in managing both simple and complex tasks.
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision

Education

• Master’s in Business and Administration (Healthcare Management/Administration is a strong advantage)
• Knowledge of SAP is a strong plus.
• Intermediate/Advanced Analytical skills. Intermediate/Advanced Microsoft Excel skills (pivot tables, vlook-ups, graphing data, etc).
• Understanding of macros and ability to develop quickly repeatable reporting is not required but would be a positive.
• Experience & knowledge on BI tool (Responsible for creating the metrics to evaluate sales efficiency and productivity) is plus.
• Some of the responsibilities are:
• Analyze data regarding distributor sales / business performance, activity and trends
• Compile weekly and month-end sales / business analysis.
• Manage pricing tickets and implement/load pricing to ensure accuracy.
• Troubleshoot errors from sales force and determine appropriate resolution.
• Identify sales / business trends and recommend improvements.
• Measure, track and report results of initiatives.
• Perform analysis and generate reports consistently with continuous improvement of processes and procedures
• Communicate results of the data analysis to the various stakeholders at the agreed frequency
• Work directly with internal teams to provide intermediate level analysis and reporting as necessary
• Monitoring and analyzing key sales, business performance indicators and trends to drive strategic and tactical business decisions and coordinating and ensuring accuracy of sales forecasts
• Ensuring Sales process adoption and compliance and producing insightful data-driven recommendations to eliminate bottlenecks and ensure greater sales effectiveness and efficiency
• Develop reports & dashboard based on requirements.