Sales Seccess Executive Jobs in Hyderabad - Jumbo Tails

Sales Seccess Executive
Jumbo Tails
2017 - 2019
Jumbo Tails
Last Date 15 Apr 2019
This Job is Expired

Jumbo Tails - Job Details

Date of posting: 10 Apr 19
Job Description: 
As a Customer Success Executive at Jumbotail you will - 
  • Acquire your set of customers and manage the initial incubation processes to understand the flow of acquisition and incubation 
  • Activate your set of customers through high impact at the time of acquisition & using scalable mechanism 
  • Use scalable resources for acquisition and updating newer version of the app in long run
  • Drive recency of the customer and make sure customers are transacting in our platform
  • Own overall relationship with assigned customers, which include: Increasing product adoption, ensuring retention, satisfaction and success. 
  • Establish an emotional connection with each assigned customer and drive continued value of Jumbotail products and services. 
  • Program manage any escalations related to assigned customers. 
  • Work with customers to establish critical Issues or Issue patterns and aid the customers by scalable fashion 
  • Own Jumbotail business transparency to the assigned customers.
  • Work to identify & develop opportunities to other business team to increase the share of wallet of the customer 
  • Build a culture of customer point of view in all the business discussion
  • Advocate customer needs/issues cross-functionally. 
  • Develop, prepare, and nurture customers for Jumbotail & Government policies and legal aspects. 
Mandatory Requirements: 
  • Knowledge of regional languages as most of our customers communicate in their regional languages. (Languages are region specific) .
  • Willingness to work on field and get hands dirty Passion to work with startups, especially food and grocery industry.
  • Willingness to go above and beyond for customers with high bias for action.
  • Graduation/Masters from Tier1/Tier2 college of the state.
  • 0-24 month of work experience in customer facing (F2F) role

Job Summary

Job Type : Full Time
Job Category : Others
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Jumbo Tails

About Jumbotail: Jumbotail is a top tier VC funded startup, building an online wholesale marketplace for food and grocery, targeted at wholesale buyers. Our vision is to organise the food and grocery ecosystem in India using technology, data science and design. Jumbotail Marketplace offers a wide selection of products including staples, spices, dry fruits, packaged foods, and FMCG products. Sellers (traders, manufacturers, and brands) can list their food, grocery and FMCG products. The Jumbotail Marketplace is accessible to customers through a mobile app available in 4 languages - Kannada, Malayalam, Hindi and English. Jumbotail provides full stack services including storefront delivery and payments collection for its sellers, as well as working capital credit from third party credit providers to its customers using rich transactional data and proprietary algorithms. 
This Job is Expired
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Jumbo Tails recruiting Sales Seccess Executive candidates nearby Hyderabad.Jumbo Tails vacancies for Sales Seccess Executive is recruited through Written-test, Face to Face Interview etc.
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