Salon Relationship Manager Jobs in Bareilly - Moksha Wellness

Our company has an All India presence in the Beauty and Wellness Industry. With more than 20 years of leadership in the Salon Industry, we are now expanding and tapping into the other cities and regions having mass potential. We have over 90 Salons Pan India and counting.

For one of our Branded, Premium, A-Rated Salon in Bareilly, UP, we are looking to employ an efficient and highly skilled Salon Relationship Manager.

Job Description

What does this role hold for you?

• Cheerfully welcoming the client in the Salon and cater to the services the client is demanding through the salon staff.

• Ensuring service quality, customer satisfaction and hospitality.

• Preparing schedules for the salon staff.

• Addressing and resolving client complaints regarding salon services and employee behaviour.

• Processing client payments and maintaining accurate financial records.

• Ensuring Cleanliness and Hygiene as per set standards at all times in the salon.

• Creating and distributing marketing and promotional material to attract new clients and retain existing ones.

• Managing the sales funnel and hence converting the prospects into successful customers through sales and marketing efforts.

• Boosting Salon retail sales.

• Ensuring After Sales Relationship services.

• To be compliant with all the set standards and processes.

• Must be ready to go for training to company offices and outlets if and when needed.

Required Candidate Profile

• Any Graduate/MBA.

• Female (preferred).

• Experience: 0-2 years

• Excellent communication skills.

• Team leadership ability.

• Positive attitude.

• Hospitable nature towards all clients is a must.

• Sales and Marketing Aptitude and skillset.

• Experience in sales and marketing will be an added advantage.

• Ability to understand the requirements of prospects/customers and decent aptitude to understand and pitch services/solutions to them.

• High levels of passion and ownership.

Perks and Benefits

Pampering Salon services, Incentives, Travelling allowance.