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semi-voice process Jobs in Bangalore - HGS

semi-voice process
HGS
BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com
13000 - 16000 Per Month
HGS
Last Date 10 May 2018

HGS - Job Details

Date of posting: 11 Mar 18

Job Description:

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
Desired Profile:-
  • Customer Service Executive plays a critical role in providing an interface between customers and the client/company. 
  • We are looking for candidates who have good communications skills, interpersonal skills and can handle stress well. 
  • The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem.
The major skills and competencies required for this role:
  • Good communications skills
  • Ability to listen and active problem solving skills
  • Good interpersonal skills
  • Basic Computer knowledge
  • 10+2 or Graduate/Undergraduate
  • Language required (English+ any regional language Kannada/Tamil & Telugu/Hindi etc)
  • If you are a Fresher’s/ Experienced work with us
  • Age Limit: 18 Years – 26 Years
  • Salary: 1.30L to 1.73LPA
  • Transport provided between 8PM to 6AM 

Hiring Process : Face to Face Interview

Job Role : BPO / Telecaller

About HGS

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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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HGS recruiting semi-voice process fresher’s in Bangalore. The HGS vacancies for semi-voice process is filled through Face to Face Interview etc.
HGS jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com are selected to full fill the vacancies in BPO / Telecaller job field. The fresher’s applying for semi-voice process should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to HGS recruitment, fresher’s are mostly chosen for the department BPO / Telecaller. To learn more about the current jobs and other details, it is better to go through official site of HGS and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of HGS and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.