semi-voice process Jobs in Bangalore - HGS

semi-voice process

HGS

0 Years

13000 - 16000 Monthly

Expired

Posted: 11 Mar 18

Job Description:

Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers' requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.

Desired Profile:-

Customer Service Executive plays a critical role in providing an interface between customers and the client/company.
We are looking for candidates who have good communications skills, interpersonal skills and can handle stress well.
The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem.

The major skills and competencies required for this role:

Good communications skills
Ability to listen and active problem solving skills
Good interpersonal skills
Basic Computer knowledge
10+2 or Graduate/Undergraduate
Language required (English+ any regional language Kannada/Tamil & Telugu/Hindi etc)
If you are a Fresher’s/ Experienced work with us
Age Limit: 18 Years – 26 Years
Salary: 1.30L to 1.73LPA
Transport provided between 8PM to 6AM