SENIOR AR CALLER Jobs in Chennai - HRCS Pvt Ltd
Job Description
Greetings from HRCS!!!
We are hiring AR Callers
Experience: 2 yrs to 6 yrs as AR Caller
Should have experience in Physician Billing & Hospital Billing
Should be strong on Denials
ROLES & RESPONSIBILITIES:
- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met Analyzing medical insurance claims for quality assurance
- Identify the outstanding claims with payers through the reports from clients Place calls with payers with regard to outstanding claims
- To prioritize the pending claims for calling from the ageing basket. Should be able to convince the claims company (payers) for payment of their outstanding claims.
- To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear.
- To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
- Escalate difficult collection situations to management in a timely manner. Review provider claims that have not been paid by insurance companies.
- Handling patients billing queries and updating their account information.
Job Particulars
About Company
HRCS has more than 21 years of experience delivering Revenue Cycle Management Services. We provide our healthcare clients with efficiency gains, increased corporate and governmental compliance, and overall optimized financial performance.