Senior Customer Support Executive Jobs in Surat - Triz innoavation pvt.ltd
Job Description
- Responsible of implementation of ERP projects including activities like: software installation, training and support, until final delivery and project signoff to customer.
- Gather, analyze, document and approve customer customization requirements.
- Ability to communicate clearly with stakeholders and peers, and the ability to collaborate as a team.
- Create system specifications according to customer requirements and approving them from the customer.
- Handover of the customer requirements to system designers and architects to develop the requirements.
- Presentation of software functionality and demonstrations to customers.
- Performing periodical system audit and executing software maintenance procedures for customers on-site.
- Managing specific customer accounts in terms of support and system related consultation
Job Particulars
About Company
Triz Innovation Pvt. Ltd an innovative software solution provider company. A browser-based integrated solutions for Schools, Colleges, Universities and Educational Institutes.
We can meet all your needs for software to support your school, college or university. We’ve been creating and providing market-leading integrated software solutions since mid-2005 – designed specifically for the education sector.
Over the years we have built an unrivalled understanding for the differing needs in every type of institution, enabling our clients to get the most out of their budgets and to provide the highest standards of education services.
At TRIZ, we believe that potential for digital platform is practically unlimited and gaining huge momentum as more people become e-learners and begin to expect and engage in web enabled interactive learning experience.
