Senior Desktop Engineer Jobs in Mumbai - For a client of TeamLease Services Ltd
Job Description
• To diagnose and resolve software and hardware incidents, including operating systems (Windows) and across a range of software applications.
• To assist all our users with any logged IT related incident when called upon.
• To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary.
• To install and configure new IT equipment.
• To resolve incidents and upgrade different types of software and hardware.
• To create temporary user accounts and reset passwords ensuring that the correct permissions and data security are applied. This entails dealing with confidential information ensuring full compliance with the data protection act.
•Basic knowledge of dhcp,dns.
•configure& troubleshooting of MS outlook.
• Basic knowledge of ticketing tools.
Job Particulars
About Company
