Senior Engineer Jobs in Chennai - CSS Corp
Job Description
Senior Engineer-India - Chennai
Experience – 2 to 8 Years
Scope Of Work:
- Integrating, SW Upgrading & Feature activations of 2G, 3G and 4G sites within SITs
- LTE Integration / Exp in NetAct/BTS tools is must.
- Excellent communication skills to handle NAM business.
- Software upgrade of 2G/3G/4G nodes
- Swap and Modernization of 2G, 3G and 4G sites within standard and agreed SITs
- Rehoming of 2G, 3G and 4G sites within Maintenance Window
- Local SW upgrade using BTS Manager and Remote Software upgrade using NetAct of LTE technology.
- Coordination and troubleshooting with field teams during activity.
- Highlighting technical issues to 2nd Level / Tier 2 Team in case any risk is foreseen during upgrades and integrations.
- Highlighting roadblocks to TLs in case any risk is foreseen to integrate and upgrade sites within SITs
- Filling in checklist in Cronos for every NI activity performed
- Cross functioning and working in more than one NI projects based on seniority
- Adherence of NI process checklists
- Sending handover emails to customer after completion of activity based on project specific process
Service Level: L1, L2 & L3
Job Particulars
Role it software engineer
Education Any Graduate
Who can apply Experienced (2 to 3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id922423
Job Category IT/Software
Locality Address
State Tamil Nadu
Country India
About Company
CSS Corp offers holistic IT and Tech Support services right from customer acquisition to contact center management to IT operations to Infrastructure Modernization. We help clients enhance customer engagements, increase predictability and maximize revenue across the value chain. As a best tech support service company, we are trying to break the stereotypes in services industry through focused adoption and implementation of digital that would help our clients build better customer intimacy and non-liner revenue models. We constantly work with our customers in TMT, Retail and CPG sectors to understand their emerging business problems and help them simplify their engagement models by embedding resilience into business processes.
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