Senior Executive - Customer Service Jobs Opening in Siemens Technology and Services Private Limited at Chennai

Senior Executive - Customer Service

Siemens Technology and Services Private Limited

0 Years

Not disclosed

Expired

Posted: 22 May 22

Job Description

Pre- requisites:

1. BE/ Diploma in Electrical / Electronics or similar qualification

2.Good Knowledge on Low Voltage drives with commissioning / service exposure of +5 years (for BE) / +8 years (for Diploma) exeperience in drives.

3. Application knowledge in the industry area of Metal / Cement / Sugar / Cranes / Petrochemical / Paper etc.

4.Good communication skills & service attitude is important.

5. Travelling on short notice and to serve customers

6. Know how on Siemens Drives & Motors will be considered as additional benefit

Roles & Responsibilities :

1. To provide breakdown service support to customers at a short notice and ensure customer delight. Engineer will be stationed at Bellary & also, need to support customers in Banglore region.

2. To drive service business portfolio ( service contract , retrofits , spare parts , repairs ) for low voltage drives, low voltage motors & Cranes

3. To provide lead generation to sales team for business growth

4. To monitor & take actions on open calls , escalated cases, machine up-time, service business targets etc.

5. Focus on industry segment like Metal / Cement / Sugar / Cranes apart from discrete industries which is in line with our portfolio growth commitment

6. To drive digitalization portfolio in drives & LV Motors

Job Particulars

Role customer service tech support

Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1484617

Job Category Diploma , Tech Support

Locality Address

State Tamil Nadu

Country India

About Company

Siemens India is a technology powerhouse that has stood for engineering excellence, innovation, quality and reliability. The company focuses on the areas of electrification, automation and digitalization. It is one of the leading producers of energy-efficient, resource-saving technologies; combined cycle turbines for power generation; and power transmission solutions. Siemens is a pioneer in infrastructure solutions and automation and software solutions for industry. The company is also a leading supplier of medical imaging equipment – such as computed tomography and magnetic resonance imaging systems – and a leader in laboratory diagnostics as well as clinical IT. At the end of September 2016, Siemens India had around 16,000 employees (Number of employees is 16,000 including all group companies of Siemens in India). Siemens Limited, in which Siemens AG holds 75% of the capital, is the flagship listed company of Siemens AG in India.

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