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Position Information Form – Outsource Executive
(I) Information relating to position - Marketing
JOB TITLE : Executive / Sr. Executive
Company : AGP CGD India Pvt Ltd. Department: Marketing
Location : All Cities / Towns under Ramanathapuram
Reports to : Lead - Marketing
PURPOSE OF THE POSITION
A key member of the Marketing & Customer care team. The role has responsibility to supervise the supervision of Marketing activities carried out by DMA, Customer handling, Data entries, CNG Retrofitter & OEM dealer coordination and job as assigned by Lead – Accounts from time to time.
1. Marketing & Customer Management -
Ø Marketing supervision carried out by DMA
Ø Coordination with CNG Retrofitters & OEM dealers
Ø Attending Telephones of customers and Customer Care of PNG customers
Ø New PNG connection Registration and data entry in CRM software
Ø Coordination for Customer complaint management with technical / Accounts team and to ensure timely attending of complaints
Ø To assist Lead – Marketing on day to day office work
DECISION MAKING AUTHORITY:
(II) Information relating to person
Education: G / PG (B. COM. / M.COM.)
Years of Experience: 2 to 3 years preferably in Gas Industry / Utility / FMCG / Telecom companies
Desired Skills/Competencies/Values: Customer relationship and Marketing skills / Computer knowledge / Co-ordination & communication skills / Dedicated & Initiative
Age Group: 22 to 30
(II) Information relating Target companies/person(s)
Name of Target Companies - Oil and Gas /Banking / FMCG / Telecom
Address/Telephone No./ website(if available) – N.A.
Target position(s)/ person(s) (if available) – 01 No.
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