Senior Supervisor Jobs in Gurgaon - Apidel India Pvt Ltd
Job Description
- Description advisor
- The Transfer Agency department provides a third party fund administration service to numerous fund management companies covering the full range of shareholder servicing functions including Transaction Processing, Reconciliation, Reporting, Payments, Settlement & Indexing.
- The department is responsible for client and investor document management, processing and quality checking of transactions and updating the registers of clients' mutual funds in response to investor instructions.
- This role is to support BAU activities in the TA department in order to ensure that not only client Service Level Agreements are consistently met and/or exceeded but also to ensure that regulatory requirements are effectively met.
- Candidate Should be flexible enough to work 24*7 environments.
- Should be able to connect the dots & understand the functions of upstream and downstream including their impacts on overall TA delivery.
- Processing of Financial & Non-Financial transactions through internal systems as per regulatory and client requirement
- Identify and resolve problems within the defined procedures
- Complete archiving of investor and client documentation ensuring a full audit trail exists for subsequent retrieval
- Provide management information and analysis
- Expected to work on initiatives/Ad-hoc requirements as per business needs
- Should be able to work independently but also need to be a good team player
- Should be able to identify process gaps & need to work as a trouble shooter
- Ability to support, guide & motivate team members
- Should have the ability to understand & handle complex queries
- Strong domain knowledge is essential & understanding of TA businesses
- Well versed with preparation and review of SOPs/Process flow charts
- Able to identify & implement various process controls
- Provide innovative ideas for process enhancements
- Provide feedback to team members in timely manner
- Should be the first point of contact for escalation & unresolved queries/issues
- Liaising with clients / other counterparts regarding escalation, issues and Service Level Agreements
Skill sets required:
- Excellent keyboarding skills
- Strong analytical skills
- Responsible for meeting all client deliverables
- Ability to think outside the box to come up with innovative solutions
- Ability to navigate proficiently in a windows environment
- Strong knowledge of Microsoft excel & word
- Ability to write messages in a clear and concise manner
- Ability to read, write & speak English proficiently
- Strong research, resolution and communication skills
- Interpersonal skills - Relationship builder, respectful and resolves problems
- Communication skills - Presentation skills, listening skills, oral & written communication skills
- Self-management - Adaptability and resilience, learning behavior, integrity and ethics and relationship builder
- Motivational skills - Performance standards, achieving results and persistent. Ability to drive the team in right direction with positive intent
- Innovative thinking - Creative thinking decision making, input seeking ,logical thinking and solution finding
- Attention to detail and ability to work on multiple tasks
- Flexible enough to work in any shifts as per business needs
- Prior Transfer Agency processing experience is required
- Bachelors Degree in Commerce is desired
- 8-10 years of relevant experience
- 4-5 years of team handling experience
- Ability to perform maker & checker function in order to meet the client expectation
- Ability to work under pressure meeting challenging deadlines
- A good understanding of effective risk management
- Effective verbal reasoning and numeric skills
- Excellent planning and organization skills
Job Particulars
Role others
Who can apply Experienced (3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id431030
Job Category MBA , Analyst / Analytics , Logistics / Transportation
Locality Address
State Haryana
Country India
About Company
The foundation stone for Apidel was laid in 2012, with the basic principles of infinity, long term vision and continuous progress in achieving its vision and mission of being the preferred staffing partner for all its client requirements. Apidel is progressively spreading its wings to cater various market segments & LOBs like Information Technology, Healthcare, Pharmaceutical, Analytics, Banking and Financial Services. Rhetorically, with over 3000+ employees placed in the United States and India, we are known for providing the best staffing experience and taking great care of our clients and employees. An E-verified Employer committed to Equal Employment Opportunity, Apidel is a team of technology and recruiters with expertise in various key industry domains such as IT, Healthcare, Pharmaceutical, Engineering, Analytics and BFSI.
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