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Service Analyst L1 / L2 Jobs in Thiruvananthapuram - ARS Traffic & Transport Technology India Private Limited Technopark

Service Analyst L1 / L2
ARS Traffic & Transport Technology India Private Limited Technopark
Service Analyst L1 / L2 Jobs in Thiruvananthapuram - ARS Traffic & Transport Technology India Private Limited Technopark
Last Date 23 Feb 2018

ARS Traffic & Transport Technology India Private Limited Technopark - Job Details

Date of posting: 25 Jan 18
Job Title: Service Analyst L1 & L2

Company: ARS Traffic & Transport Technology India Private Limited

Location: Technopark,Trivandrum

Brief description :
  • Identifying incidents and its impact, Incident investigation and diagnosis
  • Takes incident resolution actions to restore service to customers
  • Monitoring Incident details, including the configuration Items affected
  • Detection of possible Problems proactively and the assignment of them to the Problem Management team.
  • Monitoring the status and progress towards resolution of assigned Incidents
  • Keeping affected business partners informed and update the progress till resolution
  • Escalating the incident/problem as necessary per escalation policies
  • Project data monitoring, analysis and reporting
  • Report preparation and analysis
  • Client request fulfillment

Preferred skills:
  • Technical Graduates (preferably BE/B.Tech -, BCA/MCAs)
  • Freshers can also apply
  • Good written and verbal communication skills to present findings and recommendations
  • Proficiency in MS Office applications (MS Excel ( Vlookup ,Pivot table, MS Word , MS Power point)
  • Basic hands on knowledge in SQL (SQL Server, MySQL)
  • Understanding of  basic networking and server level troubleshooting
  • Flexible to work in rotational shifts with rotational work days /week offs as per project requirements ( Mandatory)
  • Fast learner, dynamic and flexible across multiple projects.
  • Candidates should not have any  backpapers in their academic

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : BSc/BCA/BBM,Others
Hiring Process : Written-test
Who can apply : Freshers

About ARS Traffic & Transport Technology India Private Limited Technopark

Technopark is the IT hub of the State of Kerala, and based in Trivandrum which can rightfully claim to be the knowledge capital of the region. Technopark provides world class, robust and failsafe physical, power and datacom infrastructure, offering a no compromise yet low cost enabling environment for IT industry that is leveraged by its occupant companies for a competitive advantage.
   Apply here to schedule a walk-in Interview with HDFC Life - Salary 3 Lakh/annum

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ARS Traffic & Transport Technology India Private Limited Technopark recruiting Service Analyst L1 / L2 candidates nearby Thiruvananthapuram.ARS Traffic & Transport Technology India Private Limited Technopark vacancies for Service Analyst L1 / L2 is recruited through Written-test, Face to Face Interview etc.
ARS Traffic & Transport Technology India Private Limited Technopark Company recruits a lot of candidates every year based on the skills Microsoft excel. The candidates with BCA, MCA, BE/B.Tech are selected to full fill the vacancies in Others job field. The candidates nearby Thiruvananthapuram can apply for Service Analyst L1 / L2 position in ARS Traffic & Transport Technology India Private Limited Technopark. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the ARS Traffic & Transport Technology India Private Limited Technopark recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of ARS Traffic & Transport Technology India Private Limited Technopark and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of ARS Traffic & Transport Technology India Private Limited Technopark and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in ARS Traffic & Transport Technology India Private Limited Technopark and near your city and get a secured career.