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Service Delivery Manager Jobs in Across India - Grohiconsultancy

Last Date 16 Dec 2018

Grohiconsultancy - Job Details

Date of posting: 18 Oct 18

Responsibilities:

  • Responsible for remote & onsite IT Application Managed Services, working in global culture and managing multiple teams in various technical domains to meet defined SLAs, collaboration with practices and stakeholders
  • Day to day queue management, focused on aging of tickets and trends
  • Productivity improvement on repeatable tasks, process improvement and Escalation management, tracking and reporting
  • Preparing and publishing snapshots / dashboards on key performance indicators on account health and individual performance in team
  • Good exposure and experience of managing client engagement & communication, presenting solutions, engagement of business stakeholders for developing & delivering business solutions
  • Effectively manages team members, including technicians and advisors, to ensure team objectives and sales goals are being carried out by providing better service.
  • Displays extensive working knowledge of industry standards and practices, including product details and company services offered.
  • Site visits, payment follow-up, AMC renewals, service delivery, handling IT infrastructure, providing network solutions,etc
Desired Skill sets:
  • 05+ years of experience in IT Infrastructure and Application Managed Services, handling multiple customers in a middle management position
  • Should possess excellent communication skills, inter personal skills, people /team management & strong leadership skills
  • Experience in understanding business requirements of an organization and aligning delivery to meet the business objectives
  • Good exposure to IT Infrastructure management tools & technologies e.g. strong understanding of Incident management, configuration management, Problem Management, Service Requests, Change management, capacity planning and service level monitoring

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : Diploma,BSc/BCA/BBM,Analyst / Analytics,Logistics / Transportation
Hiring Process : Face to Face Interview
Who can apply : Experienced (3+ Years)

About Grohiconsultancy

HI ALL, 
Greetings from Gro Hi Consultancy Services Pvt. Ltd.!

We at Gro Hi Consultancy Services Pvt. Ltd. would like to introduce ourselves as a promising company to cater all your needs in

  • Human Resource Management Solutions,
  • Information Technology Solutions and Services
  • Business Development.

 

Gro Hi consultancy services Pvt. Ltd, is a corporate company registered with Ministry of Corp.orate Affairs. It has registered office is in Mumbai Region. It is in business of consultancy and advisory services in all forms and aspects of Human Resource Management, Information technology and Business development solution

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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Grohiconsultancy recruiting Service Delivery Manager Experienced(3+ Years) candidates candidates nearby Anywhere in India.Grohiconsultancy vacancies for Service Delivery Manager is recruited through Written-test, Face to Face Interview etc.
Grohiconsultancy Company recruits a lot of Experienced(3+ Years) candidates candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Others job field. The candidates nearby Anywhere in India can apply for Service Delivery Manager position in Grohiconsultancy. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Grohiconsultancy recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of Grohiconsultancy and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Grohiconsultancy and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Grohiconsultancy and near your city and get a secured career.