Service desk executive Jobs in Bangalore - For a Client of Teamlease Digital
Job Description
- respond to requests for technical assistance in person, via phone, chat or email
- diagnose and resolve technical hardware and software issues
- research questions using available information resources
- advise user on appropriate action
- follow standard help desk procedures
- log all help desk interactions
- administer help desk software
- follow up with customers and users to ensure complete resolution of issues
- redirect problems to correct resource
- identify and escalate situations requiring urgent attention
- track and route problems and requests and document resolutions
- resolve technical problems with Local Area Networks and Wide Area networks
- prepare activity reports
More information about this Service desk executive Job
Please go through the below FAQs to get all answers related to the given Service desk executive job
- What are the job requirements to apply for this Service desk executive job position?
- Ans: A candidate must have a minimum of 0 to 06 Months year experience as an Service desk executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BCA, BE/B.Tech, MCA, CS
- What are the salary requirements for this job?
- Ans: The salary range is between 21300 Monthly. The Salary will depend on the interview. This Service desk executive is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Service desk executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Service desk executive position?
- Ans: There are immediate 5 job openings for Service desk executive in our Organisation.
Job Particulars
Role bpo telecaller
Who can apply Freshers and Experienced (0 to 0.6 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1577503
Job Category Contingent
Locality Address
State Karnataka
Country India
About Company
For a Client of Teamlease Digital
Jobs By Location
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