Service Desk /IT Help desk /Tech Support /Associate /Sr.Associate -BPO/Call Center Contact : Mary @ 9741457722 Jobs in Bangalore - Black And White Business Solutions
Service Desk /IT Help desk /Tech Support /Associate /Sr.Associate -BPO/Call Center Contact Mary 9741457722
Job Description
Dear Candidate's,
Huge Openings with TOP BPO Multinational Companies for Technical Support Associate / Service Desk / IT Help Desk - Voice /Semi Voice
B.E/B.Tech / B.Sc / BCA / BBA /MCA /MTech / Diploma Freshers / Experience can appear for Multiple MNC BPO's Free transport , Free placement @ Black and White Business Solutions Pvt Ltd
One day interview process... Appear for multiple companies.
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US
Experience : Freshers / Experience
Sal : (freshers 2lpa) -( Experience upto 5lpa)
Technical Support : Voice / Semi Voice / Non Voice Process
- Technical Trouble Shooting
- Hardware and Networking
- IT Help Desk
- Desktop Support
- Technical Chat / Email Support
- IT Trouble Shooting
Technical Skills :
Trouble shooting/Command for IP Adress/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/Active directory/Hardware /installation
Designation :
Technical Support Analyst / Associate / Sr. Associate / Service Desk / IT Help Desk / Process Associate / Sr.Process Associate
Handle technical support questions via our ticketing system.
Help customers set up their website Help transfer customer accounts from other providers.
Help customers with script and software upgrades Help and repair infected and compromised accounts.
Handle server monitoring tickets and repair systems in
event of failures. Help build and configure new servers
Prepare requests for rollout
Prioritize change requests
Create rollout plans for changes requests
Coordinate implementation process
Keep track of request and make sure they are implemented as planned
Participate in incident handling concerning technical issues / server issues through chat support
Microsoft environment knowledge (Server).
Have some level of technical understanding of the products building up a desktop service
Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support
Installation of Web panels - WHM/WHMCS, Cpanel, Plesk
Basic Troubleshooting,Monitoring, Backup
Doing Email configuration-Outlook, Zoho and GSuite
Skills Required :
- Should be flexible with rotational Shifts
- Graduates / PUC / Diploma fresher or Experience can apply
- Rotational Shifts
- Salary - upto 5lpa + Inc
- Unlimited incentive Structure
- No registration Fees(Free placement).
Venue - :
Black and White Business Solutions Pvt Ltd,
#721, 2nd Floor, CMH Road Indiranagar Bangalore-560038
Land Mark: CMH Bus-stop or KFC Bus-stop
For more please quries Contact :
- Mary
- Phone - 9741457722
- Email Id - hr7722@blackwhite.in
Documents Required :
Fresher :
- 10th / 12th / Graduation all semester Marks card
- Aadhar Card ID proof
- Pan Cad ID
Experience :
- Previous Companies Offer letter / relieving letter / one month pay slips
- 10th / 12th / Graduation all semester Marks card
- Aadhar Card ID proof
- Pan Cad ID
*************PLEASE DO REFER YOUR FRIENDS*************