Service Desk- Voice Support Jobs in Bangalore - Black And White Business Solutions
Service Desk- Voice Support
Black And White Business Solutions
Expired
Posted: 22 Jul 21
Job Description
Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
Huge Openings with TOP BPO MNC's - Technical Support (International Voice and Non-Voice)
DAY SHIFT
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Sal: up to 5lpa
Designation: Service Desk- Voice Support
Technical :
Troubleshooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting
JOB Role :
Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users.
Greeting from Black and White Business Solutions Pvt Ltd..!!
Huge Openings with TOP BPO MNC's - Technical Support (International Voice and Non-Voice)
DAY SHIFT
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Sal: up to 5lpa
Designation: Service Desk- Voice Support
Technical :
Troubleshooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting
JOB Role :
Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users.
The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity, and analysis.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity, and analysis.
Job Particulars
Role bpo telecaller
Education Diploma, 12th Pass (HSE), Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1264815
Locality Address Bommanahalli, BTM , CV Raman Nagar , Old Airport Road , Whitefield
State Karnataka
Country India
About Company
Black And White Business Solutions
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