Service Desk- Voice Support Jobs in Pune - For a client of TeamLease Services Ltd

Service Desk- Voice Support
For a client of TeamLease Services Ltd
For a client of TeamLease Services Ltd
Last Date 15 Apr 2021
This Job is Expired

For a client of TeamLease Services Ltd - Job Details

Date of posting: 07 Apr 21

Working on all the problems related to desktop and resolving the same within the SLA period.

·  Troubleshooting Hardware and Software related issues.

·  Deploying Laptop and enabling bit locker key for the drives & resolving Bit locker Issues.

·  Should have good knowledge in ticketing tools.

·  Resolving Domain login and Account lockout Issues

·  Adding user WLAN group in Active directory for Wi-Fi access. Perform installation/ troubleshooting / configuring of MS Outlook Client, MS Office Applications software, etc. Coordinating with DHCP team for Scope creation and reservation of IP as per the request. Coordinating with network team for VLAN changes & connectivity issues.

·  Installing and troubleshooting Antivirus.

·  Installing and Configuring VPN client software.

·  Configuring Network Printer Data transfer within the project machine .

·  Resolving issues through remote tools.

·  Providing support for BCP & Audit related activities. 

·  Providing basic troubleshooting for Networks (LAN, Wireless LAN) for laptops and desktops.

·  Providing mail support and redirecting it to the concerned team without any delay.

·  Working on Domain Controllers, administering and creating Users, Groups and Group Policies, managing accounts etc. with active directoryTaking full differential and integrational backups

Job Summary

Job Type : Full Time
Job Category :
Hiring Process : Face to Face Interview
Who can apply : Freshers

About For a client of TeamLease Services Ltd

This Job is Expired
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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