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Service executive Jobs in Gurgaon - Infinity eServices

Service executive

Infinity eServices
experience-icon 0 Years
salary-icon Not disclosed
Expired

Posted: 19 Dec 18

Job Description

Serves customers by providing product and service information; resolving product and service problems.

Customer Service Representative Job Duties:
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.
Customer Service Representative Skills and Qualifications:

  • Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking

Job Particulars

Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id530839
Job Category Tech Support
Locality Address
Country India

About Company

We are one of the most exciting start-up firms, into the 5th year of operations started on 3rd March 2011. We offer a comprehensive suite of solutions that helps businesses to have better, enhanced optimized customer connections and experiences from CRM science and services with a blend of IT. We believe in customer and people centricity with a tinge of our culture and family welcoming small or large clients equally. Young and tender organization having 75% + young employees holding responsibilities ahead of time with multitasking approach of experimenting, sharing their own thoughts and ideas.
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