Service executive Jobs in Gurgaon - Infinity eServices
Service executive
Infinity eServices
Expired
Posted: 19 Dec 18
Job Description
Serves customers by providing product and service information; resolving product and service problems.
Customer Service Representative Job Duties:- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.
- Customer Service, Product Knowledge, Quality Focus, Problem Solving,
Market Knowledge, Documentation Skills, Listening, Phone Skills,
Resolving Conflict, Analyzing Information , Multi-tasking
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id530839
Job Category Tech Support
Locality Address
State Haryana
Country India
About Company
We are one of the most exciting start-up firms, into the 5th year of
operations started on 3rd March 2011. We offer a comprehensive suite of
solutions that helps businesses to have better, enhanced optimized
customer connections and experiences from CRM science and services with a
blend of IT. We believe in customer and people centricity with a tinge
of our culture and family welcoming small or large clients equally.
Young and tender organization having 75% + young employees holding
responsibilities ahead of time with multitasking approach of
experimenting, sharing their own thoughts and ideas.
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