ServiceNow Support Jobs in Mumbai - Pride Technologies India
ServiceNow Support
Pride Technologies India
0 to 3 Years
Not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 14 Oct 20
Job Description
Job Description
Hi ,
Please go through the company and JD,let me know if you have any reference _' Leading banking domain ' for ' ServiceNow Support' role at Mumbai,Malad
Exp: 2-6 Years
Notice Period : 1 Month and below
Location :Chennai/Mumbai
Jd
Hi ,
Please go through the company and JD,let me know if you have any reference _' Leading banking domain ' for ' ServiceNow Support' role at Mumbai,Malad
Exp: 2-6 Years
Notice Period : 1 Month and below
Location :Chennai/Mumbai
Jd
- Provide L1 & L2 support on ServiceNow IRM & SecOps solutions
- Assist internal BNPP users, answer users questions, identify and report defects
- Performs routine maintenance to include performance monitoring and error identification/remediation
- Analyzing and resolving L1-L3 tickets on a daily basis
- Ticket creation and documentation, troubleshooting issues
- Manages Update Set creation and migration
- Schedules and verifies instance clones
- Leads ServiceNow upgrade planning and execution with the Change Manager
- Participation on handover meetings DEV OPS (part of release)
- Collaboration with the implementation team, Platform team, L3 & L4 support and other internal IT departments
- Good understanding of ServiceNow modules: Platform, Application/Integration, Event, ITSM, IRM, SecOps
- Databases understanding (MySQL knowledge preferred, Oracle SQL)
- XML, HTML, JavaScript, AJAX, CSS, HTTP, TCP/IP
- 2 years experience in L2, L3 support
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1016752
Job Category Diploma , Tech Support
Locality Address
State Maharashtra
Country India
About Company
Pride Technologies India
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