Shift Engineer Jobs in Mumbai - For A Client Of TeamLease Service Limited
Job Description
· nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Incident Management, ProblemManagement, Service Management, Event Management, service delivery lead, MajorIncident Lead, Global Incident Management.
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· nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Good Respondin written and verbal communication, effectivecommunication skills
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· nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp; nbsp;Report and document issues and daily operationaltasks status.
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- nbsp;Resolving tickets on tools like CA Unicenter, BMC Remedy, Snow, Amdocs, Heat, ITSM, and service now for handling Incident, Request, Problem and Change, Event order with the team.
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- nbsp;Handling Priority1 Priority 2 and P0 Incidents for various clients under project.