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Social Media Advisor Jobs in Bangalore - Rivera ManpowerServices

Social Media Advisor
Rivera ManpowerServices
20000 - 28000 Per Month
Rivera ManpowerServices
Last Date 04 Aug 2018

Rivera ManpowerServices - Job Details

Date of posting: 05 Jun 18
Job Description 
  • A key role in our overall social media space for providing customer satisfaction across all social platforms. This role will work within the customer care team and would require coordination with internal teams like sales and marketing from time to time in order to solve customers product and campaign related queries. One key expectation from the person handling this responsibility will be to improve brand image on complaints and grievance handling mechanism.
Responsibilities
  • Proactively attend all the queries, complaints, requests across the companys social media platforms.
  • Raise issues to the concerned teams and follow up for resolutions
  • Proactively and continuously keep the customer and stakeholders informed about the status of the problem
  • High level of individual discretion to ensure customer satisfaction and business success
  • Build credibility with customers by empathizing with their problem in words, proactively understand their needs and respond promptly
  • Accurately document all customer issues via emails and customer support tools, adhere to the process and followup timely
  • Highlight the noise in the social space to the key stakeholders within the organization and ensure speedy resolutions
Requirements
  • Good command over English Language, ability to effectively communicate information in written format
  • Working knowledge of platforms like Facebook, Google Play Store and Twitter
  • Active twitter handle with good following and some exposure in any platform of communication including media relations, internal communication, branding and social media is desirable
  • A problem solving attitude
  • Customer service experience of at least one year
  • Should be smart, witty and have a sense of humor
  • Willingness to work in shifts (24/7 working environment)
ALAK       8884496982 / ADITI              9916373388 
SMITHA     8884777961 / CHETHANA    7829336034 
SWATHI     9916810679 / ROHID            7829336017
 

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : BSc/BCA/BBM
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Rivera ManpowerServices

Rivera Manpower Services has been in the business of recruitment and consulting since the year 2011. Adjudged the best consultancy for volume hiring consistently for the past Five years (2012, 2013, 2014,2015,2016 ) in Bangalore. We provide the best recruitment services on par with industry standards


This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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Rivera ManpowerServices recruiting Social Media Advisor candidates nearby Bangalore.Rivera ManpowerServices vacancies for Social Media Advisor is recruited through Written-test, Face to Face Interview etc.
Rivera ManpowerServices Company recruits a lot of candidates every year based on the skills . The candidates with BBA/BBM, BSc, BCA, BHM, B.Com, BA are selected to full fill the vacancies in Others job field. The candidates nearby Bangalore can apply for Social Media Advisor position in Rivera ManpowerServices. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Rivera ManpowerServices recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of Rivera ManpowerServices and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Rivera ManpowerServices and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Rivera ManpowerServices and near your city and get a secured career.