Social Media Executive Jobs in Bangalore - Rivera ManpowerServices
Job Description
- Process : Social Media
Designation : Executive / Sr. Executive
Required Skill Set:
UG / Grad / PG - Fresher or Experience
Excellent in English (Verbal and Written)
Thorough knowledge in Social Media and Customer service
Flexible to work in Shifts
Salary: For Fresher 20K and For Experience upto 35K In hand
Please find below the JD :
A key role in our overall social media space for providing customer satisfaction across all social platforms. This role will work within the customer care team and would require coordination with internal teams like sales and marketing from time to time in order to solve customers product and campaign related queries.
Responsibilities :
Proactively attend all the queries, complaints, requests across the companys social media platforms
Raise issues to the concerned teams and follow up for resolutions
Proactively and continuously keep the customer and stakeholders informed about the status of the problem
High level of individual discretion to ensure customer satisfaction and business success
Build credibility with customers by empathising with their problem in words, proactively understand their needs and respond promptly
Required Candidate profile
Required Candidate profileGood command over English Language, ability to effectively communicate information in written format
Working knowledge of platforms like Facebook, Google Play Store and Twitter
Active twitter handle with good following and some exposure in any platform of communication including media relations, internal communication, branding and social media is desirable
A problem- solving attitude
Freshers is also fine with excellent communication
Customer service experience of at least one year
Should be smart, witty and have a sense of humor
Willingness to work in shifts (24/7 working environment)
Perks and Benefits
Performance Based Incentive/shift Allowance/over TIME Allowance.
Perks and Benefits
Night Shift Allowance + BOTH WAY CABS / Client IncentiveJob Particulars
Role seo social media
Education Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id671345
Job Category Diploma , Digital Marketing
Locality Address
State Karnataka
Country India
About Company
Rivera Manpower Services has
been in the business of recruitment and consulting since the year 2011.
Adjudged the best consultancy for volume hiring consistently for the past Five
years (2012, 2013, 2014,2015,2016 ) in Bangalore. We provide the best
recruitment services on par with industry standards
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