Software Business Operations Specialist Jobs Opening in IBM at Bangalore
Software Business Operations Specialist
IBM
Expired
Posted: 22 May 22
Job Description
Your Role and Responsibilities
- Software Business Operations Professional is responsible to provide necessary business and operations-related support to the India AI-Applications Services team. This position closely works with the Services Management team to provide day-to-day support towards business decision making and compliance, by ensuring financial discipline and smooth services operations.
Typical Job responsibilities would include:
- Resource Management: Coordinate Hiring, On-boarding & Off-boarding of Employees and Contractor Resources, working with various internal IBM teams.
- Operations metrics tracking and reporting: Utilization Reports, Revenue Reports, Monthly Operations Review reports, other ad-hoc management reports.
- Financial Controls and Management: Setting up of Project Billing Codes, Timely cost recoveries, Expenses tracking, Project, Mobility, and Travel Billings.
- Operations Tools management administration: Trello, Publisher, Box, Time Clocking and Services Project Revenue/Forecast Tools.
- Facility / IT-Infrastructure / Business Controls Compliance: IT compliance, Supporting Audits, Devices Tracking (Primary Workstations & Servers), Capital and Expense management, Export Regulations Compliance, Seating planning by aligning to IBM central operations teams.
- Employee Engagement: Co-ordinating employee engagement activities, events.
Required Technical and Professional Expertise
- 3 to 5 years of relevant experience.
- At least 3 Years of experience in supporting a Software Services Business in an Operations role.
- Software Services business knowledge, like utilization, billings, cost recovery, etc.,
- Excellent communication and coordination skills
- Ability to work independently with various teams and managers, including Worldwide teams.
- Flexible, Ability to prioritize, interpret data, Keen eye for data accuracy.
- Strong grasp of Operations tools like Microsoft Excel, PowerPoint.
- Ability to generate Pivots, VLookups, Graphs, etc., in Excel
- Awareness of collaboration tools such as Trello, Slack, Publisher, BOX, etc.
Preferred Technical and Professional Expertise
- Certification in any Services Management areas, such as ITIL
- Ability to run activities in Agile Manner (knowledge of Scrum)
- MIS Reports and Dashboards Creation
Job Particulars
Role others
Education Any Graduate
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1484530
Job Category Others
Locality Address
State Karnataka
Country India
About Company
International Business Machines Corporation (IBM) is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries. The company began in 1911, founded in Endicott, New York, as the Computing-Tabulating-Recording Company (CTR) and was renamed 'International Business Machines' in 1924.
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